Privacy Policy
JOSFA HOMES is dedicated to providing home and land sales, leasing, renting, building, and professional surveying services in Kenya. You can get to know us more on Our ABOUT US page
JOSFA HOMES (“We,” “Us,” or “Our”) values Your privacy and is committed to protecting Your personal data. This Privacy Policy (“Policy”) explains how We collect, use, disclose, and safeguard Your information when You visit our website, www.josfahomes.com (“Website” or “Site”), or use Our services.
By accessing the Website or using Our products or services, You agree to the terms of this Policy. Whether You are a new or long-time user of Our Website, please take the time to review these terms and policies.
What Is Your Personal Data?
In this Privacy Policy, “personal data” refers to personal information as defined in Article 31 of the Constitution of Kenya, 2010, and The Data Protection Act, 2019. Generally, it includes information that can be used to identify You, such as Your name, physical address, phone number, and email address. If the information We collect from Our Website identifies You or makes You reasonably identifiable, it is considered personal data.
What Personal Data Do We Collect?
When using our Website or services, We may collect Your contact information and account information as outlined below:
- Contact Information: This includes Your name, ID number, street address, email address, phone number, age or birth date, profession, occupation, or job title. We collect this information when You fill out forms on Our Contact Us page, at Our local office, through Our representatives, social platforms, or customer surveys.
- Account Information: This includes your username, password, and other details You provide when creating an account on Our Website.
What Other User Data Do We Collect?
In addition to personal data, We collect non-personal details, specifically browsing information. This includes details like IP address, browser type, and time spent on our Site, collected via cookies or similar technologies.
We may also receive information about You from Our partners via email, social media platforms, or advertising networks.
Cookies and Tracking Technologies
When You visit Our Website, We may automatically send a “cookie,” a small file containing a unique digital ID number, to Your browsing device (phone, tablet, MacBook, or computer). Our cookies do not collect personal information. Cookies and similar technologies enable Us to recognize Your browsing device and track Your activity on Our Site for a period of time.
We use the information collected via cookies to analyze user habits, such as the areas of Our Site You visit most frequently. This helps Us improve Our online services and deliver personalized content to enhance Your experience. If You prefer not to receive cookies, You can configure Your browser to reject them.
For What Purposes Do We Collect, Hold, Use, and Disclose Your Personal Data?
We collect Your personal data and other information to perform Our business activities and functions, enabling Us to provide the best possible customer service and a seamless experience.
We collect, hold, use, and disclose Your personal information for the following nine purposes ONLY:
- To provide a service (or services) to You and send communications You have requested.
- To answer Your inquiries and provide details or advice about existing and new services.
- To grant access to protected sections of Our Website.
- To assess the performance of the Website and improve its operation.
- To conduct the processing functions of Our business, such as sharing Your personal information with appropriate partners.
- To perform administrative, marketing, planning, product or service development, quality control, survey, and research activities for Our company.
- To update Our records or provide Our partners with Your updated personal information or other details.
- To process and respond to any complaints You may raise regarding Our services or representatives.
- To comply with local laws, rules, regulations, lawful and binding determinations, or governmental authorities in Our area of operations.
What Would Happen If We Can’t Collect Your Personal Data?
We kindly request that You provide the information We need to best attend to Your buying, selling, leasing, or renting requests. If You do not provide the personal data and other details mentioned earlier, We may be unable to:
- Process the service(s) You requested to the same standard, or at all.
- Provide additional information about the service(s) You seek, including details about the property owner or available discounts.
Tailor the content of Our Website to your preferences, which may result in a less enjoyable or useful experience.
Do We Share Your Information?
We do not sell, trade, or rent Your personal information to third parties. However, We may share Your information in the following cases:
- Business Processing: We may share Your information with Our employees or partners to fulfill a service or query You requested.
- With Your Consent: We may share Your information with suppliers or other organizations when You explicitly agree to such sharing.
- Legal Requirements: We may share Your information if required by law, such as to comply with a subpoena, court order, or other legal process. However, as Our business motto is putting Our family first, We will notify You before sharing any of Your information.
How Can You Access and Correct Your Personal Information?
You may request access to the personal data We hold about You at any time via WhatsApp or our Contact Us page. We will provide this information via email or another suitable method You specify.
If You believe the personal data We hold is inaccurate or incomplete, You may request amendments. However, We may limit the number of revisions to Your details.
We may deny access to Your personal information if it would interfere with the privacy of others or breach confidentiality. In such cases, We will email You the reasons for declining Your request.
External Links
Our Website includes a blog page with the latest news and insights regarding Our services or offers. These blogs may contain external links to third-party websites.
While We strive to reference credible sources, We cannot always verify the accuracy of information on these external websites. We are not responsible for the content or privacy policies of third-party websites. Therefore, We encourage You to review the privacy policies of these websites before providing them with Your personal information.
Data Security
Like any other website, Our Site is connected to the internet, which is inherently insecure. We have implemented various precautionary measures to ensure the safety of Your data, including partnering with an international web service that provides a suite of security features, such as data encryption, DDoS protection, a Web Application Firewall, and anti-malware scanners.
However, We cannot guarantee 100% security for information transmitted online. We cannot fully assure that the information You provide will not be intercepted during transmission, as breaches can sometimes occur on the user’s end. Accordingly, any personal or other information You transmit to Us online is at Your own risk.
Changes to Our Privacy Policy
We may update this Privacy Policy to reflect changes in Our practices or legal requirements. We will notify You of material changes by posting the updated version with a revised “Last Updated” date.
This Privacy Policy was last updated on September 04, 2025.
Contacting Us
For any questions regarding this Privacy Policy or concerns about the treatment of Your privacy, please feel free to Contact Us at:
- Email: info@josfahomes.com
- Phone/WhatsApp: +254 111206245
- Address: Ondiri, along Kamangu – Kikuyu Road